Dark Tech ยท DT-039

SHE PUSHED THE UPDATE ON SEPTEMBER 13TH. THE CARTRIDGES STOPPED WORKING OVERNIGHT. THE PRINTERS BELONGED TO CHEMOTHERAPY CLINICS.

The September 13th, 2016 firmware update by Helix Print Systems disabled third-party ink cartridges, locking out 14 million printers worldwide. Although marketed as a security enhancement, it left small businesses and medical facilities crippled overnight.

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