Machine Room · MX-037
SHE SET THE THRESHOLD AT EIGHTY-SEVEN PERCENT. FLEETRIDE TERMINATED SIX THOUSAND RIDERS WITHOUT REVIEW. SHE HAD BUILT IN NO APPEAL MECHANISM.
I set the threshold at eighty-seven percent because that was the median completion rate for the top quartile of riders in Zone 1. By February 2019, the automated termination system at FleetRide had deactivated six thousand riders without any human review or appeals process.
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