SHE FILED THE DIVERSITY REPORT IN SEPTEMBER. IT MEASURED A 40 PERCENT DROP. THE ALGORITHM TEAM NEVER READ IT.

Elena Vargas's spreadsheet revealed that users relying on the Ripple algorithm listened to 40% fewer artists than those who browsed manually. Despite her compelling findings, proposed changes were deprioritized for over a year, ultimately leading to even less diversity in music consumption by 2019.