The Model Room · MR-024
THE SURGE MULTIPLIER HIT 4X. PEOPLE WERE FLEEING A SIEGE. HE FLAGGED IT AND THEY LEFT IT ON.
On December 15, 2014, during a hostage situation in Sydney, FleetRide's surge pricing algorithm spiked to 4x normal rates. An internal flag for manual override was ignored, resulting in widespread outrage and financial implications.
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